AI-Native Business Operating System

AI that runs your business.

Creatiq designs, integrates and deploys AI systems for enterprises. Bilingual, hosted in Canada, no black box.

Aria · Léa · Nova

The system

Inquiries don't wait for your business hours.

Without an immediate answer, they move on, often without a trace.

01

Missed calls

An unanswered call does not produce a meeting. The contact is often picked up elsewhere.

02

After-hours leads

A large share of inquiries land in the evening and on weekends, when your team is closed.

03

Overwhelmed support

Repetitive questions delay handling of requests that require human intervention.

The system · In action

Three agents. Three real scenarios.

A dental clinic, three different requests. Each agent handles its own, start to finish.

01 · Intake

A message comes in.

7:32 PM, after hours. No one on site. Aria picks up the request.

Aria· AI Receptionist
7:32 PM
New message7:32 PM
Automatic detection
Urgency · DetectedLanguage · English
Appointment confirmed· Tomorrow · 8:15 AM
0/7Continuous agent availability
0Operational agents. One system.
0French, English and Spanish natively. The system automatically detects the visitor's language on every message.
The agents

Three agents. One system.

One integration into your stack. Each agent covers a distinct operational flow.

01

Aria

AI receptionist

RAG over your knowledge base, language detection, human escalation on confidence threshold.

RAG / knowledge baseLanguage detectionConfidence escalation
02

Léa

AI customer support

Intent classification, multichannel routing, escalation on sentiment signal.

Intent classificationMultichannel routingSentiment escalation
03

Nova

AI sales agent

BANT qualification via conversational extraction, deterministic traceable scoring, CRM sync and automated booking.

BANT extractionDeterministic scoringCRM + calendar

All three agents share the same customer context. A visitor recognized by Aria is already known to Léa and Nova — no repetition.

Infrastructure

The engineering behind the agents.

Agents are the applications. The platform is the system.

01

Multi-tenant architecture

Row-level isolation (RLS). Each client operates in its own perimeter. No cross-tenant context leakage.

02

Encrypted secrets (Vault)

API keys, CRM tokens and integration secrets stored encrypted. Never in plaintext in code or logs.

03

Swappable integration adapters

Interchangeable connectors to CRM, calendar and inbox. The pipeline stays stable when the tool changes.

04

Orchestration & pipeline

Ingest, classify, generate, score, sync. Every step is logged and replayable.

05

Bounded generative AI

Knowledge retrieval, tone control, guardrails. The model stays constrained. Never left to its own devices.

06

Compliance by design

Consent, audit logs and access rights built into the schema. Not an add-on at the end of the project.

Compliance · Canada

Your data stays in Canada.

Law 25 / PIPEDA. Consent and governance built in from the design.

Law 25 · PIPEDA · Canada

Canadian residency

Your data and your customers' data stay in Canada.

Law 25 & PIPEDA

Consent, residency and data governance designed in from the start of the system.

Transparent scoring

Every agent decision is explainable. You see the reasoning. No black box.

Local requirement

A concrete regulatory requirement for Canadian enterprises.

The Creatiq Method

Four phases. A measured outcome at every step.

01

AI Audit

We measure what your current workflows actually cost — missed calls, response delays, repetitive support hours. You leave with a score and a concrete number.

DiagnosticMaturity scoreMonthly $ impact
02

Opportunity Mapping

Every identified inefficiency is ranked by impact and effort. You see exactly where to start, and what it recovers.

PrioritizationROI per opportunityRoadmap
03

Deployment

One agent at a time, in 2-4 week sprints. Integration, configuration, supervised period, then go-live.

2-4 week sprintSupervised modeBaseline metrics
04

Optimization

Monthly report: costs reduced, revenue recovered, customer satisfaction. Data drives the next step.

Monthly reportCosts vs revenueNext step
Contact

Let's talk about your infrastructure.

A consultation, with no commitment. We assess together what's genuinely possible in your context.

Or email us · hello@creatiq.ca